CASE STUDY

Online presence generated sales
and service center requests

TTK Prestige, India's leading kitchen ware brand deploys Latlong for their Online Store Locator as well as Service Center locator

Brand Challenges
  • Customers unaware of nearest service centers
  • Rapid growth & change in service center outlets
  • Brand ranked low on post-sales service
4
Product Portfolio
  • Latlong Mobile outlet locater deployed for service center
  • Website outlet locater deployed
  • LBLD deployed for call center to address customers instantaneously
Results
  • Customers used outlet locators extensively
  • Improved perception of service center proximity
  • Brand ranked at the top on post sales service
About TTK Prestige

TTK Prestige Limited is part of TTK Group. Over the past five decades TTK Prestige Limited, has emerged as India’s largest kitchen appliances company catering to the needs of home makers in the country. Every Prestige brand product is built on the pillars of safety, innovation, durability and trust, making the brand the first choice in millions of homes.
The Prestige brand has evolved into the most loved and popular kitchen products brand across India over the years and today become a total kitchen solutions provider, and there are multiple stories behind the success of Prestige one of them being the ability to use technology to enable sales, retail and customer service!